What does this policy cover
Information we collect and its use
We collect the following types of information about you:
Information you provide us directly We may ask for certain information such as a username, your first and last name, birthdate, phone number, profession and e-mail address when you register for a Arc.UA account, or if you correspond with us. We use this information to correspond with you, and to address any issues you raise about the Arc.UA.
If you give us info about you, we will keep it and use it to provide our newsletters and correspondence with you.
Information we collect from you automatically
We may directly collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for our website. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the website. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.
To help us improve our service we keep info about how you use our service and collect anonymous analytic data about how you use our website.
When you visit our website, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets Arc.UA help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the website (e.g., the pages you view, the links you click and other actions you take on the website), and allow us to track your usage of the website over time.
You can control or reset your cookies through your web browser, which will allow you to customise your cookie preferences and to refuse all cookies or to indicate when a cookie is being sent. However, some features of the website may not function properly if the ability to accept cookies is disabled.
Log file information
Log file information is automatically reported by your browser or mobile device each time you access the website. When you use our website, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the website, domain names, landing pages, pages viewed, and other such information.
Whenever you load a page from Arc.UA, your browser sends us info about itself and your interactions with our website. That info gets stored on our servers.
Clear gifs/web beacons information
When you use our website, we may employ clear GIFs (also known as web beacons) which are used to anonymously track the online usage patterns of our Users. In addition, we may also use clear GIFs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. This information allows for more accurate reporting and improvement of the website and newsletter.
When you access the website by or through a mobile device (including but not limited to smart-phones or tablets), we may access, collect, monitor and/or remotely store one or more “device identifiers”, such as a universally unique identifier (“UUID”). Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by Arc.UA. A device identifier may convey information to us about how you browse and use the Arc.UA. A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation through the website. Some features of the website may not function properly if use or availability of device identifiers is impaired or disabled.
When you access the Arc.UA by or through a mobile device, we may access, collect, monitor and/or remotely store “location data”, which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey to us information about how you browse and use our website. Some features of the website, particularly location-based services, may not function properly if use or availability of location data is impaired or disabled.
How we use your information
We use the information we collect about you for the following purposes:
· We use the information that you provide us to provide the good service of website to you. This includes allowing you to receive newsletters.
· For data analytics: We use information about you to help us improve the website and our users’ experience, including by monitoring aggregate metrics such as total number of visitors, traffic, and demographic patterns.
· For matters that you have specifically consent to: From time to time Arc.UA may seek your consent to use your information for a particular purpose. Where you consent to our doing so, we will use it for that purpose. Where you no longer want us to use your information for that purpose you may withdraw your consent to this use.
Legal bases for processing information under the GDPR (for users in the EEA)
For Arc.UA users in the European Economic Area (EEA) Arc.UA processes your information in accordance with European laws and regulations such as the General Data Protection Regulation (GDPR). The GDPR governs how Arc.UA may process your information, and the rights that EEA users have in relation to it. This means that Arc.UA will collect and use your information only where:
· We need it to provide you the website service.
· It is justified because of a legitimate interest such as for research and development or marketing (but only where our legitimate interest isn’t overridden by your interest in protecting your data).
· You consent to us using your information in a certain way.
· It is necessary for compliance with our legal obligations.
If you have consented to our use of your information you may withdraw that consent at any time. Depending on the situation you can either withdraw your consent by emailing firstname.lastname@example.org, or through your account settings page. Where we are using your information because of a legitimate interest to do so, you have the right to object to that use. However, if you do so it may mean that it is not possible for you to continue using some services.
Legal bases for processing information under the Ukrainian law
For Arc.UA users in Ukraine and Ukrainian citizens Laws of Ukraine On Personal data protection and On information will also apply.
Sharing your information
We will not rent or sell your information into third parties outside Arc.UA and its group companies (including any parent, subsidiaries and affiliates) without your consent, except as noted in this section:
We won’t share your personal information without your permission except as follows:
Who we may share your information with
Some of the third parties that Arc.UA may share your personal information will include providers who assist Arc.UA with functions such as:
· Customer support and customer management;
· Email services;
· Hosting and storage;
· Analytics; and
· Delivery of physical products;
We might share some information on you with our business partners, but only as necessary to provide the service to you or to fulfill Arc.UA s legitimate business interests.
Arc.UA may also share your information with third parties in certain circumstances, such as where:
· we are required to do so as a result of a court order, subpoena or other legal requirements;
· we believe that it is necessary to protect you or Arc.UA, such as where we consider that there is a need to investigate potentially fraudulent or criminal activity; or
· you have consented to our sharing it with a third party for a particular purpose.
Arc.UA may also share your information with a third party in circumstances where we sell divest or transfer Arc.UA (including any shares in Arc.UA), or any combination of its products, services, assets and/or businesses to a third party. Information such as customer names and email addresses, User Content and other user information related to the website may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganisations, liquidations, similar transactions or proceedings involving all or a portion of the Arc.UA.
If we sell our business, any of the info which we’ve acquired about you may be part of the sale.
We may also aggregate or otherwise strip data of all personally identifying characteristics and may share that aggregated, anonymized data with third parties.
By default all content you post on Arc.UA is private.
Ads on Arc.UA
Please note that an advertiser may ask Arc.UA to show an ad to a certain audience of Users (e.g., based on demographics or other interests). In that situation, Arc.UA determines the target audience and Arc.UA serves the advertising to that audience and only provides anonymous aggregated data to the advertiser. If you respond to such an ad, the advertiser or ad server may conclude that you fit the description of the audience they are trying to reach.
How we transfer, store and protect your data
Cross-border transfers of information (for users in the EEA)
For Users in the EEA, where we transfer your information to a third party provider that is not located in the EEA, and is not subject to an adequacy decision by the EU Commission, we will require those third party providers to enter into an agreement that provides appropriate safeguards for your information. From time to time we may also seek your consent to transfer your information to a third country outside the EEA.
Keeping your information safe
Arc.UA cares about the security of your information, and uses appropriate safeguards to preserve the integrity and security of all information collected through the website. Arc.UA is not responsible for the functionality or security measures of any third party.
Compromise of information
In the event that any information under our control is compromised as a result of a breach of security, Arc.UA will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
Your choices about your information
You can also stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications.
Opting out of collection of your information for Tracking / Advertising
Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. Depending on your type of device, it may not be possible to delete or disable tracking mechanisms on your mobile device. Note that disabling cookies and/or other tracking tools prevents Arc.UA or its business partners from tracking your browser’s activities in relation to the website, and for use in targeted advertising activities by third parties.
Rights in respect of your Information
The laws of some countries grant particular rights in respect of personal information. Users in those jurisdictions may have the right to:
· Request a copy of your information;
· Request that we correct inaccuracies relating to your information;
· Request that your information be deleted or that we restrict access to it;
· Request a structured electronic version of your information; and
· Object to our use of your information;
Should you wish to make a request in respect of your personal information please contact us at email@example.com.
In some circumstances Arc.UA may not be able to comply with a request that you make in respect of your personal data. For example, we may not be able to provide a copy of your information where it infringes on the rights of another User. We may also be required to retain certain information that you ask us to delete for various reasons, such as where there is a legal requirement to do so. In some cases, you may have shared your information with third parties, such as by publishing a design on a third party’s website. In that case Arc.UA will not be able to delete the information, and you will need to contact that third party directly.
If we are unable to resolve your request, or if you are concerned about a potential violation, you may be entitled to report the issue or make a complaint to the data protection authority in your jurisdiction.
How long we keep your User Content
Following termination or deactivation of your User account, Arc.UA may retain your profile information and User Content for a commercially reasonable time, and for as long as we have a valid purpose to do so. In particular, Arc.UA may retain your information for the purpose of comply with its legal and audit obligations, and for backup and archival purposes.
Arc.UA does not knowingly collect or solicit personal information from children and the website and its content are not directed at children. In the event that we learn that we have collected personal information from a child without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child, please contact us at firstname.lastname@example.org.
Links to other websites and services
How to contact us